Business Analyst & Salesforce Administrator


Acted as a trusted strategic advisor to the executive leadership team


Spearheaded cross-functional collaboration within the Revenue Operations team to enhance and develop the Salesforce implementation


Demonstrated proficiency in Agile methodologies by serving as a Scrum Master and Product Owner

About Business Analyst & Salesforce Administrator

A highly skilled Salesforce Administrator with over 9 years of experience, this professional has served as a Senior Salesforce Administrator in two companies, consistently advancing and refining expertise each year. At AgilityHealth, this individual collaborates within a four-person team, assuming the role of a trusted advisor to leadership and internal teams, eliciting requirements for optimal system utilization. Demonstrating remarkable team-playing capabilities, exceptional communication, and organizational prowess, this professional thrives in a hybrid work model, ensuring consistent collaboration with peers.






Salesforce Administration

9+ years experience in configuring, customizing, and managing Salesforce platforms, including user management, security settings, customization of objects, fields, record types, page layouts, and workflows to optimize system performance.

Agile Environment Management

9+ years. Proficient in working within an agile environment, contributing to the implementation and facilitation of Agile methodologies and best practices within the team or organization.


Experience in conducting training sessions and creating educational materials to onboard and familiarize new users with Salesforce, ensuring a smooth transition and efficient adoption of the platform.