Software Solutions Specialist

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Data & Analytics Expertise: Has a consistent history of working with data, from their early roles as a Systems Administrator and Software Engineer where they focused on SQL databases, to more recent positions involving advanced analytics with SQL Server, SSRS, Power BI, and the Power Platform. They demonstrate experience in data analysis, reporting, and business intelligence, including developing data science agendas and toolsets.

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Operational Focus: Throughout their career, this individual has applied their technical skills to improve operational efficiency. This is evident in roles like Manager Strategic OPS Development Data Analytics & BI, where they used data to identify new business opportunities and improve profitability. Their experience with Agile development methods further emphasizes their ability to deliver solutions that directly address business needs.

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Leadership and Collaboration: Has several instances of leadership, including leading automated software testing teams, managing technical hardware and software support, and supervising technical staff. They also emphasize their ability to collaborate with team members, stakeholders, and clients to solve problems and drive success. Their experience with Agile methodologies underscores their ability to work effectively in team environments.

About Software Solutions Specialist

A key driver of critical build, improve and change management initiatives, adopting
a programmatic approach to the continued development of Data, Analysis and
Reporting. Some key topics on the roadmap include the redefinition of source data and
data pipelines; system migration from a handful of Business Intelligence systems to a
single one, defining, agreeing and building business metrics; embedding planning and
forecasting in our automated reporting framework; building our data science agenda
and toolset; and developing immersive experiences in augmented, virtual, and mixed
reality. Innovating for a global technology company that provides commerce solutions
in the areas of ecommerce, shipping, mailing and financial services

Skills

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Technical Proficiency:

Programming Languages & Software: SQL, PLC programming, Microsoft Visual Studio, SSRS, Power BI, Power Platform, Leapwork (automated testing software) Database Management: SQL Server, database design, implementation, and administration Hardware & Software Support: Troubleshooting, maintenance, and support of mail processing equipment, computer hardware, and software. Operating Systems and Networking: Microsoft Exchange, server configurations, network architecture, routers, and switches.
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Data Analysis & Business Intelligence:

Analyze and interpret data: Extract insights from large and complex datasets using SQL and other tools. Develop reports and visualizations: Create impactful reports and dashboards using SSRS and Power BI to communicate findings. Apply data to business problems: Identify operational improvements, evaluate new product offerings, and support data-driven decision-making. Understand data pipelines and architecture: Experience with defining source data, data pipelines, and migrating between business intelligence systems.
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Leadership & Collaboration:

Team Leadership: Leading and supervising technical teams, including hiring, training, and mentoring. Project Management: Managing technical projects, including planning, implementation, and support. Agile & Scrum: Experience working in Agile environments, leading scrum processes, and facilitating collaboration. Communication & Stakeholder Management: Effectively communicating technical concepts to diverse audiences, including clients, senior management, and non-technical staff.