Scrum Master
Successfully partnered with clients and cross-functional teams to significantly reduce defect resolution and new build rollout times (by 80% and 79%, respectively). Proficient in Scrum and Kanban methodologies, utilizing Jira and other tools to track progress, manage backlogs, and optimize team performance
emonstrated strong client relationship management skills through regular meetings, UAT support, and training. Effectively managed 100+ clients globally, fostering transparent communication and collaboration to achieve project success
Progressively promoted to leadership roles, managing teams of up to 20. Mentored team members, fostered collaboration, and facilitated continuous improvement, resulting in increased efficiency and positive project outcomes
About Scrum Master
Results-oriented Agile Project Manager with extensive experience delivering high-quality software. A
proven track record of successfully guiding and supporting high-performing teams in achieving their
goals. Passionate about helping others succeed and thrive in a collaborative team environment. Skilled in
facilitating ceremonies, removing impediments, and fostering a collaborative and productive team
environment.
Skills
Agile Project Management & Delivery
xpert in Agile methodologies (Scrum and Kanban), with a proven track record of significantly improving project delivery timelines. Successfully reduced defect resolution time by 80% and new build rollout time by 79% through Agile practices. Proficient in facilitating all Agile ceremonies (daily scrums, sprint planning, reviews, retrospectives, backlog refinement) and utilizing tools like Jira for tracking, reporting, and backlog management. Experienced in program increment planning and scrum of scrums, demonstrating the ability to manage complex, multi-team projects.
Client Relationship Management & Communication
Demonstrates exceptional client management skills, building strong relationships through regular communication, UAT support, and training. Successfully managed a large portfolio of 100+ global clients, showcasing the ability to handle diverse needs and expectations. Focuses on transparent and honest communication, leading to improved team morale and positive project outcomes.
Team Leadership, Mentorship & Development
Experienced in leading and mentoring development teams, fostering a collaborative and high-performing environment. Progressively promoted to leadership roles, demonstrating a strong track record of developing team members through goal setting, one-on-one meetings, and mentorship. Successfully managed teams of up to 20 members, showcasing the ability to delegate effectively, provide constructive feedback, and motivate individuals to achieve their full potential.