vms@cordova.com
Salesforce Administrator
Automated processes with Salesforce Flows, reducing manual tasks by 50% and improving efficiency.
Developed new tools and enhancements, improving case response and solved rate by 49%.
Migrated a new framework for PayPal customer portal sites and saved the company over $20k with in-house work
About Salesforce Administrator
A seasoned Salesforce professional with over 9 years of experience in administration and development. Skilled in user management, permission settings, workflow automation, and custom application development using Apex, triggers, Aura, Lightning, and LWC. Proven ability to optimize business processes and improve operational efficiency. Currently seeking a Salesforce Administrator and Developer position in Omaha to leverage diverse skill set.
50885
Skills
Salesforce Administration
Holds two Salesforce Administration Certifications.
Worked on Salesforce administrative tasks since his
time at PayPal when they migrated to Salesforce.
Admin for user profiles, permissions set, custom
objects/fields, workflow rules, process builder and flows. Troubleshoots and maintenance on user issues
Salesforce Flows
Automated business processes using Salesforce Flows, reducing tasks and improving operational efficiency.
Salesforce Development
Develops applications via Apex, trigger, aura
lightning, and LWC. Utilized custom Lightning
components to streamline lead information accuracy and consolidate customer interaction intent, significantly optimizing operational efficiency