vms@cordova.solutions

Infrastructure Manager

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Successfully reduced IT support tickets by 25%

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Led team on large-scale projects, provided 1:1 feedback and direction, reviews, and participated in managerial duties for coverage

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Managed the InfoSec and Compliance teams

About Infrastructure Manager

An Infrastructure Manager with a decade-long career in IT had equipped them with a broad spectrum of technical expertise, ranging from operating systems to network administration. This diverse experience cultivated a deep understanding of effectively interacting with customers and colleagues. They were particularly passionate about simplifying IT for end users, and their careers naturally gravitated toward roles that directly impacted their experience. Driven by this desire, they had recently obtained an ITIL foundation certification, further solidifying their commitment to IT excellence. With a preference for remote, hybrid, or in-office work arrangements, they were eager to collaborate closely with their team and contribute to the success of their next endeavor.

12739

Skills

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Cloud Platforms

AWS, Azure
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Remote Management

MDM (Mosyle, Jamf, Google Workspace)
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Security and Compliance

ITGC, PCI
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Networking

Cisco Meraki