vms@cordova.com
Business Systems Analyst
Played a pivotal role in coordinating and facilitating stakeholder development and design sessions for complex systems like Portal, Web Chat, and IVR.
Supported and managed critical Enterprise Strategic Solutions (ESS) segments of a multi-million-dollar conversion project.
Coordinated and led user acceptance testing, negotiating between business and technical teams to achieve product acceptance.
About Business Systems Analyst
Solutions Driven Business Consultant with more than 25 years of experience in Business, Systems Analysis, Consulting and Project Management within the insurance, annuity and financial industries. I am detail-driven, analytical minded, results orientated, innovative thinking with proven success leading cross-functional projects, requirements gathering, process evaluation/improvement, and Agile/Scrum. Excellent communication skills easily developing trusting relationships with peers, stakeholders and senior leaders to build consensus, and elicit clear decisions from clients and all levels of stakeholders.
9378
Skills
Project Management
Agile Methodologies (Scrum, Kanban)
Project Planning
Stakeholder Management
Risk Management
Change Management
Business Analysis
Requirements Gathering
Business Process Modeling
Data Analysis
System Analysis
Functional Testing
User Acceptance Testing
Technical Skills
JIRA
SQL
Visio
Microsoft Office Suite (Word, Excel, PowerPoint)
Mainframe (PCF)
API