Business Analyst

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Successful ERP/WMS Implementation: Demonstrated ability to manage complex, large-scale system implementations (NetSuite, Softeon) within tight deadlines, showcasing strong project management and cross-functional collaboration.

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Strategic Analysis and Process Improvement: Proven track record of conducting market analysis, process audits, and gap analyses to drive strategic planning and improve organizational efficiency.

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Effective Stakeholder Engagement and Communication: Skilled in facilitating stakeholder meetings, gathering requirements, and serving as a Subject Matter Expert, ensuring alignment and clear communication across teams.

About Business Analyst

IT Business Analyst with 6+ years of experience. In addition to their most recent years as a BA, they also have experience in QA testing and as a PM. They enjoy the BA role most, working with teams on projects including software development, digital transformations, ERP implementations, technology modernizations, marketing campaigns and more. They’ve used tools such as Jira, Azure DevOps and Monday.com. Is experienced at bridging the gap between business needs and technology solutions by leveraging Agile methodologies to optimize workflows, improve system efficiency, and enhance stakeholder collaboration. They have a proven track record of delivering high-impact, enterprise-level projects, ensuring seamless implementations, and optimizing business operations.

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Skills

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Requirements Gathering and Documentation

The candidate consistently documents process flows, technical white papers, SOPs, user matrices, and business use cases. They also collect and document requirements for significant projects, like the SEO improvement effort, showcasing their ability to capture detailed specifications.
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Project Management/Implementation:

The successful implementation of new ERP (NetSuite) and WMS (Softeon) systems within a 9-month timeline highlights their project management prowess. This includes coordinating with third-party development teams, managing integrations, and ensuring on-time delivery. Also the ability to handle multiple ad hoc projects within a short time frame, shows strong project management experience.
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Stakeholder Communication/Collaboration:

The candidate frequently leads stakeholder engagement sessions, facilitating communication between cross-functional departments. This includes gathering insights, aligning on requirements, and providing input on solutions. They also show experience in facilitating sprint refinement and planning sessions. Serving as a Subject Matter Expert (SME) and delivering presentations further demonstrates their communication skills.
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Analytical Skills:

Conducting competitive market analysis of 30 medical staffing competitors and performing process audits and gap analyses shows a strong ability to analyze data and identify areas for improvement. The ability to identify areas of system improvement or retirement using usage tracking, stakeholder feedback and efficiency mapping, shows strong analytical skills.